Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We do offer to customize your strap if you got a smaller wrist. Please put in all the detail of your wrist size (size in mm) during you make the payment and we will know what's your strap size.
Yes, we do available ALL color of Apple Watch adapter. The picture we show on the listing in our shop will usually use Silver color. But if you would like your watch strap adapter in different color. There's an option for you to choose before you put our strap in your shopping basket.
The different between Brushed color Apple Watch Adapter and Normal Apple Watch adapter is Normal Apple Watch adapter are for the stainless steel version. It got some shiny look and feel at the outer surface. Brushed watch adapter is the whole piece of watch adapter is brushed and it's for the Apple watch sport model.
Yes you can, we normally ship the strap with the below thickness
- 24mm lug or 26mm lug watch strap - We ship in 4mm thick if you don't specify it.
- 18mm/19mm/20mm lug watch strap - We ship in 3mm thick if you don't specify it.
This is the common norm / request base on my customer request preference. We can custom made the strap in 2mm thick or even 5mm thick base on your preference. But please let us know in advance.
Please note that the Rose Gold color tone watch adapter between Series 1, 2 and 3 are different.
Apple Watch Series 1 and 2 Rose Gold are using the same color tone but Apple Watch Series 3 Rose Gold color tone is different from Series 1 and 2.
If you want to purchase the Apple Watch Strap for your Rose Gold Series 3, please let us know in advance. Otherwise the color of adapter cannot be match.
The size for the Full bund watch strap will required a bit longer compare with the normal two piece watch strap due to the leather cuff base will also occupied some space on your wrist. So, if you want to purchase the full bund strap, please make sure you request 15mm longer than your normal two piece watch strap otherwise it will be too short when you are put it on your wrist.